Resources

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Tell Us Once will notify:⁠

HM Revenue and Customs (HMRC) - to deal with personal tax and to cancel benefits and credits, for example Child Benefit⁠

Department for Work and Pensions (DWP) - to cancel benefits and entitlements, for example Universal Credit or State Pension⁠

Passport Office - to cancel a British passport⁠

Driver and Vehicle Licensing Agency (DVLA) - to cancel a licence, remove the person as the keeper of up to 5 vehicles and end the vehicle tax⁠

the local council - to cancel Housing Benefit, Council Tax Reduction (sometimes called Council Tax Support), a Blue Badge, inform council housing services and remove the person from the electoral register⁠

Veterans UK - to cancel or update Armed Forces Compensation Scheme payments⁠

Social Security Scotland - to cancel benefits and entitlements from the Scottish Government, for example Scottish Child Payment⁠

HMRC and DWP will contact you about the tax, benefits and entitlements of the person who died.⁠

Tell Us Once will also contact some public sector pension schemes so that they cancel future pension payments. They’ll notify:⁠

Armed Forces Pension Scheme⁠

NHS Pensions for NHS staff in England and Wales⁠

Scottish Public Pension Agency schemes for NHS staff, teachers, police and firefighters in Scotland⁠

Pension Protection Fund and Financial Assistance Scheme⁠

Local Government Pension Schemes (LGPS)⁠

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After you use Tell Us Once:⁠

To close or change the details of the person’s financial accounts, you’ll need to contact organisations like:⁠

banks⁠

mortgage providers⁠

insurance providers⁠

companies that the person had contracts with, like utility companies, landlords or housing associations⁠

personal or workplace pension schemes, unless they’re one of the public sector pension schemes that Tell Us Once contacts⁠

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